OUR STORE POLICIES
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. It's simple keep our customers satisfied! Don’t hesitate to contact us with questions at merving365@gmail.com.
Our Mission
Get to Know Us
Commitment, transparency, innovation. These three values have stood at the center of the Michelle's House of Design mission since our founding in 1987. We wholeheartedly commit to the work we do with passion and dedication, transparently sharing it with the Chicago community and inviting others to take part. On top of this, we challenge ourselves to think creatively, applying an innovative approach to all that we do. This mission drives the continued success of M.H.O.D.
SHIPPING AND DELIVERY
How We Do It
All items will be shipped by USPS. Shipping cost is based on weight.
OUR RETURN POLICY
Everything You Need to Know
Refund Policy: Michelle's House of Design
URL: michelleshouseofdesign.com
The website listed above, hereinafter referred to as "Website" is operated by the following party:
Michelle Erving, Meme Braboy, an individual based in the state of Illinois (hereinafter referred to as "Operator")
For any questions or comments regarding this Refund Policy, customers may visit the following link: michelleshouseofdesign.com.
Please be advised that for sales not at the seller's usual place of business, the federal "Cooling-Off" rule MAY apply. This rule gives customers the right to cancel a sale made at their home, workplace, or dorm that was under $25 or cancel a sale made at a seller's temporary location, like a fairground, motel, or convention center that was under $100. An attorney licensed in the relevant jurisdiction will be able to assist.
Customers may request a refund on goods sold within 3 days of receipt.
To be eligible for a return the following conditions must be met:
Customers must return the item in its original packaging.
The item must not be opened.
The item must not be used.
The item must not be damaged.
The item must be returned with its original receipt.
Additional conditions:
Garment must not be worn. Garment cannot have any stains or odor. Return will be available for a store credit up to five days after purchase, after that the return is forfeited.
If the above conditions are not met, Operator reserves the right to reject return and refund.
In case of item return, customer will be responsible for paying cost of shipping.
No refunds are permissible on sale items.
Customers may not request or receive the exchange of any item.
Customers must contact Operator prior to the start of the refund and return process.
Returns are to be sent to the following address:
4029 W. Polk St.
Chicago, IL 60624
PRIVACY AT MICHELLE'S HOUSE OF DESIGN
Trust Us with Your Information
At Michelle's House of Design, we do not share our customer information with any third party.
Our customer privacy is of the highest importance to our business. Thank you and come back again!